Night Auditor / Night Receptionist at Closenberg Hotel
Closenberg Hotel, an iconic establishment built in 1860 by a British Captain, offers 18 charming rooms, a main restaurant, and an infinity pool bar. Steeped in history and heritage, Closenberg provides guests with a unique and memorable experience. We are currently looking for a Night Auditor / Night Receptionist to join our dedicated team and ensure the smooth operation of the hotel during the night shift.
Key Responsibilities:
- Oversee front desk operations during the night shift, including guest check-ins, check-outs, and handling inquiries.
- Conduct night audits, ensuring the accurate balancing of daily transactions and preparation of end-of-day financial reports.
- Address guest concerns and manage any emergencies during the night shift.
- Monitor the safety and security of the property throughout the night.
- Coordinate with other departments to ensure a seamless and exceptional guest experience.
- Maintain detailed records and reports for management review.
- Handle cash and credit card transactions, ensuring accurate billing practices.
- Support housekeeping requests and manage room allocations as necessary.
- Enforce hotel policies and procedures to maintain the highest standards of service.
Requirements:
- Previous experience in front office, accounting, or night audit roles is preferred.
- Exceptional attention to detail and accuracy.
- Strong communication and customer service skills.
- Ability to work independently and manage overnight shifts.
- Familiarity with property management systems (PMS) and basic accounting principles is a plus.
- A commitment to upholding Closenberg's standards of excellence in hospitality.
How to Apply:
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